Return & Refund Policy

Last Updated: 21 January 2026

This Return & Refund Policy applies to purchases made from Nutri Fit & Taaza Basket, operated by Amulya Ventures LLP. We aim to ensure customer satisfaction while maintaining hygiene, safety, and regulatory compliance.

1. Company Information

Business Name: Amulya Ventures LLP (Nutri Fit & Taaza Basket)
Registered Address:
H No S2, Green Paradise, Vishal Nagar,
Raipur, Chhattisgarh – 492001, India

CIN: U93000DL2010PTC207015
Contact No: +91-9343093400
Email: admin@nutrifitmart.online

2. General Return Policy

Due to the nature of our products (groceries, fresh produce, organic food, wellness and ayurvedic items), returns are accepted only in specific cases mentioned below.

Returns or refunds will be considered only if the issue is reported within 24 hours of delivery.

3. Eligible Cases for Return / Refund

A return or refund may be approved in the following situations:

• Product delivered is damaged

• Product is expired

• Product is spoiled or unfit for consumption

• Wrong product delivered

• Missing item in the order

📸 Proof Required:
Customers must share clear photos/videos of the product, packaging, and invoice while raising the request.

4. Non-Returnable / Non-Refundable Items

The following items are not eligible for return or refund:

• Fresh fruits & vegetables (unless damaged or spoiled at delivery)

• Opened or used food items

• Opened wellness or ayurvedic supplements

• Perishable items after delivery acceptance

• Products damaged due to improper storage by the customer

• Products purchased under clearance, discount, or special offers (unless defective)

5. How to Raise a Return or Refund Request

To initiate a return or refund, contact us within 24 hours of delivery:

📧 Email: admin@nutrifitmart.online
📞 Phone: +91-9343093400

Please include:

• Order ID

• Product name

• Reason for return/refund

• Supporting photos/videos

6. Refund Process

• Once approved, refunds will be processed within 7–10 working days

• Refunds will be issued to the original payment method

• For Cash on Delivery (COD) orders, refunds will be processed via bank transfer or UPI

Shipping or convenience charges (if any) are non-refundable, unless the error occurred from our side.

7. Replacement Policy

• Replacement may be offered instead of a refund, depending on product availability

• Replacements will be dispatched within 3–7 working days after approval

8. Subscription Plans

• Subscription orders are non-refundable once activated

• Skipped deliveries or modifications must be requested before the next billing cycle

• No refunds for partially used subscription periods

9. Cancellation Policy

• Orders can be cancelled before dispatch only

• Once shipped or out for delivery, cancellation is not allowed

• Subscription cancellations must be done prior to renewal

10. Quality & Disclaimer

• Natural, organic, and ayurvedic products may vary in color, size, or taste

• Such variations are natural and not considered defects

• Wellness products are not a substitute for medical advice

11. Final Decision

Nutri Fit & Taaza Basket reserves the right to:

• Approve or reject any return/refund request

• Limit returns in case of repeated misuse of the policy

All decisions will be final and binding.

12. Governing Law

This policy shall be governed by the laws of India, with jurisdiction in Raipur, Chhattisgarh.

13. Contact Us

For any return or refund related queries, contact:

📧 admin@nutrifitmart.online
📞 +91-9343093400